Privacy policy

Privacy Policy – Lipora

At Lipora, your trust is the foundation of everything we do. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This policy outlines how we collect, use, and protect your data when you interact with our website.

1. Data Controller & Contact

Lipora is the data controller responsible for processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
If you have any questions about this policy or your data, please contact us at:
📩 support@lipora-mayfair.com

2. Use of SSL Encryption

Our website uses SSL encryption to secure all data transmissions. You’ll notice this by the “https://” in your browser’s address bar and the padlock icon. This ensures that your personal information remains protected during your visit and transactions.

3. What We Collect When You Visit Our Website

When you browse our site, we collect technical data automatically via server log files for website functionality and security. This includes:

  • Pages visited

  • Date and time of access

  • Browser and operating system used

  • Referring URL

  • IP address (in anonymised form, where applicable)

This data is used to ensure site stability and is not shared or used for profiling.

4. Cookies

To offer a refined and seamless experience, our website uses cookies. These small files enhance navigation, personalise content, and analyse traffic. You may choose to disable cookies through your browser, but some features of our website may not function as intended.

5. When You Contact Us

When you reach out via email or contact form, we collect the personal data you provide (e.g., name, email, message content). This data is used strictly to respond to your enquiry and is never shared without your consent.
Legal basis: Legitimate interest (UK GDPR Art. 6(1)(f)) or contract performance (Art. 6(1)(b)).

6. Order Processing

When placing an order, we collect the data needed to process and deliver your purchase, including your name, shipping address, contact details, and payment information.

This data may be shared with trusted third parties (e.g., shipping providers, payment processors) only when required for:

  • Order fulfilment

  • Payment processing

  • Delivery tracking

All third-party partners comply with data protection standards.
Legal basis: Contract performance (UK GDPR Art. 6(1)(b)).

7. Data Retention

Your data is retained only as long as necessary for the purpose for which it was collected, or as required by law. Once your enquiry or transaction is complete and no further legal obligation applies, your data will be deleted.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Object to data processing

  • Request data portability

To exercise these rights, please contact:
📩 support@lipora-mayfair.com

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, notified to you by email.